Welcome to Sun Medical Supplies
If you received DME Equipment/Supplies the following resources are available to view or download
What Our Patients Have Access To
-
Equipment Education: Clear, personalized instructions on safe operation and maintenance.
-
Financial Transparency: Upfront details regarding coverage, costs, and billing responsibilities.
-
Grievance Resolution: A formal process to voice concerns, with a response initiated within 5 days.
-
Privacy Protection: Strict confidentiality of all clinical and personal records under HIPAA.
-
Delivery & Setup: Timely equipment arrival, professional setup, and ongoing repair support.
Resources
Commitment to Excellence Accreditation & Patient Standards
At Sun Medical Supplies, we are fully accredited and dedicated to upholding the rigorous DMEPOS Quality Standards set by the Centers for Medicare & Medicaid Services. This accreditation reflects our ongoing commitment to operational integrity, product safety, and exceptional patient care. We continually adapt our business practices to meet or exceed federal and state compliance regulations, ensuring that our community receives the highest tier of durable medical equipment and support.
Compliant Protocol: If you are unhappy with the services provided by this company, please call (909) 307-8090. We will respond within 5 calendar days. In the event your complaint is not resolved to your satisfaction you can contact our accrediting organization The Compliance Team at www.thecomplianceteam.org or by calling 1-888-291-5353